FAQ
Quick answers about stays, pets, parking, billing and what’s included.
Yes. Our minimum stay is 30 days, and we don’t offer shorter stays. From there, you can choose a fixed lease of up to 12 months or continue month to month.
Usually within 1 to 5 days of your request, depending on availability.
Send us your dates, number of guests, preferred area and any pets through our quote form, or call 913.392.8900. We reply with available apartments and pricing within one business day.
Yes. Each guest completes the community’s application, which authorizes a background check. Once approved, we sign the lease and collect the first payment.
No. We don’t require a security deposit.
In-person tours generally aren’t available. We provide photos and floor plans for every unit so you know exactly what to expect.
Check-in is at 3 PM and check-out is at 10 AM. We can meet you at the property to hand over your keys, or arrange keyless check-in.
Yes, if the apartment is available. Stays can continue month to month.
We ask for 30 days’ written notice before you move out.
You’re responsible for the full lease term. If we’re able to re-book the apartment, we’ll credit you for the days it’s booked.
Our communities are in Leawood, Overland Park, Lenexa and Kansas City, Missouri, and we add new properties all the time. View our properties.
One monthly price covers the furnished apartment, all utilities (electric, gas, water, sewer and trash), high-speed Wi-Fi, parking and access to the community’s amenities.
Every apartment is fully furnished and ready on day one: furniture, a king bed with linens, towels, a fully stocked kitchen, smart TVs, and a full-size washer and dryer. Download the full checklist (PDF).
Apartments range from studios up to three bedrooms, for solo travelers, families and small teams.
No. We specialize in furnished apartments up to three bedrooms. If you need four or more bedrooms, a vacation rental may be a better fit.
No. We don’t lease or manage furnished homes for private owners.
Yes. All of our apartments are smoke-free.
Yes. Housekeeping is available for an additional cost.
Contact us and we’ll open a maintenance request and follow it through until it’s fixed. You’ll also receive a number for after-hours emergency maintenance.
Yes. Every one of our communities is pet-friendly. We allow up to two pets per apartment, with a $300 non-refundable fee per pet. Some breed restrictions apply.
Yes, parking is included. Options vary by property and may be garage, assigned or open parking. Additional spaces may be available for an extra fee.
Our Overland Park address is a mailing address, and we work with guests by phone and email. Call us at 913.392.8900, Monday through Friday, 8:30 AM to 5 PM.
We accept payment through our online portal, ACH, wire transfer and check. Credit cards are accepted with a 3% processing fee.
Yes. We invoice your company or insurance carrier directly, with invoices sent to your accounts payable team. We provide a W-9 and certificate of insurance on request.
Net 30 terms are available for government and GSA orders.
Yes. We hold GSA MAS Contract 47QMCB26D000V and house federal employees, contractors and service members on extended assignments in the Kansas City area.
Rates depend on the community, unit size, season and length of stay. Longer stays and multiple placements generally price better. Request a quote and we’ll reply within one business day.
Call us at 913.392.8900 or send your dates and headcount. We reply within one business day.